Privacy Policy
Last updated: June 2026
1. Who We Are
Core OT (“we”, “us”, “our”) is an occupational therapy practice based in Brisbane, Queensland, Australia. We provide mobile occupational therapy services to NDIS participants, aged care clients, and private clients. Our website is https://coreot.com.au.
2. What Information We Collect
We collect personal information that you provide to us directly, including:
- Name, email address, and phone number (via contact and enquiry forms)
- Health information relevant to your occupational therapy needs
- NDIS plan details (where applicable)
- Technical data such as IP address, browser type, and pages visited (via cookies and analytics)
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and book appointments
- Provide and improve our occupational therapy services
- Communicate with you about appointments, progress, and service updates
- Comply with our legal obligations including NDIS requirements
- Analyse website traffic and improve our online services
4. Cookies and Analytics
Our website uses cookies and Google Analytics to understand how visitors use our site. This data is collected anonymously and used to improve the user experience. You can decline non-essential cookies using our cookie consent banner. For more information, see Google’s Privacy Policy.
5. Sharing Your Information
We do not sell your personal information. We may share it with:
- Third-party booking platforms (Power Diary) for appointment management
- NDIS support coordinators or plan managers (with your consent)
- Health professionals involved in your care (with your consent)
- Government authorities where legally required
6. Data Security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption and secure data storage practices.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to access, correct, and request deletion of your personal information. To exercise these rights, contact us at info@coreot.com.au.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Core OT
Email: info@coreot.com.au
Phone: 0458 856 215
Address: Suite 1375, 17 Gould Road, Brisbane QLD 4006
We aim to respond to all privacy enquiries within 30 business days.